There are several ways to make a complaint. You can contact us on the phone or face to face, or you can send your enquiry to us in a letter or an email to a1carscompanyltd@yahoo.com. Upon receipt, we will refer your complaint to the individual/department best equipped to respond to your complaint.
Your complaint will be thoroughly investigated and we will provide you with the outcome of such investigations as soon as possible (please allow 7-10 working days for a formal written response). Where appropriate, you will receive details of any proposed action to resolve the reported issues and if necessary, you will be given an apology.
If you are not happy with our response, and you are an eligible complainant, you can escalate your complaint to the Financial Ombudsman, you must do so within six months of the date of the final response letter.
You can contact them:
By phone: 0800 023 4567
By post: The Financial Ombudsman Service, Exchange Tower, London, E14 9SR.
Welcome to A1 Cars Company If you are looking for great savings on quality used cars and vans in the Ilford area, then you have reached the right place. A1 Cars are a specialist used car and van dealer based in Essex. We are proud to offer you first-class customer service and very competitive pricing, so please browse our stock list. At A1 Cars, we stock a range of used cars and vans to suit all budgets and lifestyles so we are sure to have the right car. If you are looking for a second-hand car in Ilford, then don't delay, call us today. In order to offer cars and vans to suit everyone, we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website. We offer advice on vehicles and vehicle maintenance and our friendly staff will go the extra mile to guarantee that you receive the advice and support you need. At A1 Cars we don't just sell cars, we do everything possible to get you on the road with your perfect vehicle. Why not come along to our dealership in Ilford? We look forward to meeting you!
680 High Road, Ilford, Essex, IG3 8RU
Email : a1carscompanyltd@yahoo.com2025 A1 Cars Company. All rights reserved
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